Privacy Policy

Last Updated: September 23, 2024

1. Introduction

Your privacy is important to us. This Privacy Policy explains how Alchemized Software Ltd ("we", "our", or "us") collects, uses, and discloses your information when you use our services, including the Djangoly application ("the Service").

2. Information We Collect

2.1. Personal Information:

Email address
Name (if provided)
Billing information (for paid subscriptions)

2.2. Usage Data:

Interaction with the Service (such as usage patterns and preferences)
Commands and data sent via the Service to improve its functionality

2.3. Technical Data:

IP address
Browser type and version
Operating system
Data related to your activity in the Service, including interaction with third-party tools

2.4. Cookie and Tracking Data:

We use cookies and similar tracking technologies to track your activity on our Service and store certain information. These technologies help us improve your experience on the platform, such as remembering your preferences, enabling functionality, and gathering analytics data.

Cookies: Small text files stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of the Service may not function properly if you disable cookies.
Locally Stored Objects: Similar to cookies but store a larger amount of data.
Web Beacons (Pixel Tags): Used to monitor usage, like knowing when emails are opened or specific content is viewed.

3. How We Use Your Information

We use your information to:

Provide and maintain our Service
Notify you about changes to our Service
Provide customer support
Gather analysis or valuable information to improve our Service
Monitor the usage of our Service
Detect, prevent, and address technical issues

3.1 Third-Party Services:

We may share your information with third-party service providers to facilitate payments, provide analytics, or improve the functionality of the Service. These third parties are required to protect your information according to their respective privacy policies.

Examples of third-party services include:

Payment processors
Analytics providers (e.g., Google Analytics)
Private LLM APIs (e.g., OpenAI)
Other services necessary for the operation of Djangoly

4. Data Storage, Transfer, and Retention

4.1 Data Storage and Transfer:

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

4.2 Data Retention:

We will retain your personal data only for as long as is necessary to provide the services you've requested and to comply with applicable legal obligations, resolve disputes, and enforce our agreements. Retention periods will vary depending on the type of information collected and the purposes for which it was collected.

Personal information (e.g., email addresses, billing information) is retained as long as you have an active account or as needed for legal and financial record-keeping.

5. Data Disclosure

We may disclose your personal information in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of Alchemized Software Ltd
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

6. Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information under local privacy laws, such as the GDPR (for European users) or CCPA (for California residents).

7.1 GDPR (European Economic Area):

If you are located in the EEA, you have certain rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request to correct inaccurate or incomplete data.
Deletion: You can request to delete your personal data under certain conditions.
Portability: You can request to receive your personal data in a machine-readable format.
Restriction of Processing: You can request to limit how we process your data.
Object to Processing: You can object to how your data is being processed for legitimate interests or direct marketing.

To exercise these rights, please contact us at info@alchemizedsoftware.com.

7.2 CCPA (California Residents):

If you are a California resident, you have the right to:

Request to know the categories and specific pieces of personal data we collect.
Request the deletion of your personal data.
Opt out of the sale of your personal data (though we do not sell personal data).

To exercise your CCPA rights, please contact us at info@alchemizedsoftware.com.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If we become aware that we have collected personal data from children under 13 without verification of parental consent, we will take steps to remove that information from our servers.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@alchemizedsoftware.com.

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